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CHANGE FEE

If they didn’t tell me about this $200 change fee, do I still have to pay it?

February 5, 2024November 16, 2015 by Christopher Elliott

A few weeks ago, Chris Singh was scheduled to fly from Minneapolis to Norfolk, Va., on United Airlines to rent a vacation home.

Categories Should I Take The Case?
Looking at our entourage must have made the ticket agent feel sorry for us. She booked us on the next flight.

Hey Delta, how about a refund on those outrageous ticket change fees?

January 22, 2024June 25, 2012 by Christopher Elliott

A few years ago, we were flying from London to Vienna with our then 13-month old son. Still exhausted from jetlag and maybe a little forgetful, we showed up for the flight 24 hours before our scheduled departure.

Categories Commentary
Brad wrote to me a few days ago. His son had just finished Navy basic training and had enough leave time to fly home during the holidays.

American Airlines charges sailor a fee for flight change

January 22, 2024December 6, 2011 by Christopher Elliott

“I’m hoping you can help my son with a situation,” Brad Lessem wrote to me a few days ago.

Categories Commentary
Dotti Cahill thought she had a $150 ticket credit on Delta Air Lines. She thought wrong. What's behind all those airline change fees?

What’s behind all those airline change fees?

January 25, 2024November 7, 2010 by Christopher Elliott

Dotti Cahill thought she had a $150 ticket credit on Delta Air Lines. She thought wrong.

Categories The Navigator
Knight's family was looking forward to an all-inclusive vacation in Ocho Rios, Jamaica, until the Beaches resort sent her some bad news.

Beaches vacation goes bust, but how about that ticket promise?

January 19, 2024November 4, 2010 by Christopher Elliott

Jen Knight’s family was looking forward to an all-inclusive vacation in Ocho Rios, Jamaica, until the resort sent her some bad news: Her hotel, Beaches Boscobel, would be closed for renovations.

Categories Commentary

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