The $50 voucher Spirit Airlines offered Suzanne Marra for her troubles may have expired, but her anger is undiminished. And I really can’t blame her.
Read more “This Spirit Airlines flight disaster should never have happened”
When Kristen Nordlund’s flight is canceled, she’s promised a refund. But it never arrives. What now?
Read more “Hey American Airlines, where’s the refund for my canceled flight?”
John Hassett cancels his Airbnb rental half a year before he’s scheduled to check in. Why can’t he get a refund?
Read more “Why can’t I get a refund for my Airbnb rental?”
Something’s wrong with Joe Spooner’s airline ticket to New Zealand, and no one can help him fix it. Is he stuck with having to book a new flight?
Read more “Hey Expedia, my flight is missing a leg!”
Bob McIntyre is being billed $383 for a hotel room he never used. Now, both his online travel agent and the hotel are telling him the charges are legit. But are they?
Read more “I canceled my hotel but was charged anyway”