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CAN YOU RELY ON MINIMUM CONNECTION TIMES?

When Coty Cockrell found out he'd be stuck in Mexico City for a day after missing a flight connection, an Aeromexico representative told him not to worry. The airline would cover his lodging and food expenses. It didn't.

A missed connection and a $300 bill — did Aeromexico offer him enough compensation?

March 21, 2024March 18, 2024 by Christopher Elliott

When Coty Cockrell found out he’d be stuck in Mexico City for a day after missing a flight connection, an Aeromexico representative told him not to worry. The airline would cover his lodging and food expenses. It didn’t.

Categories Advocacy, Is This Enough Compensation?
If you have a tight flight connection - but one that adheres to the published minimum connection times will the airline protect you if you miss your flight?

She relied on the minimum connection times. That was a mistake

January 6, 2025January 7, 2019 by Christopher Elliott

If you have a tight flight connection — but one that adheres to the published minimum connection time — will your airline take care of you if you still miss your flight? For Stephanie Mendenhall, the answer was “no.”

Categories Advice

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