Yes, asking Comcast for $10,000,000 is an unreasonable request

Michelle Frias wants $10 million from Comcast. No joke. That’s the figure in her unreasonable request against the cable giant. Read more “Yes, asking Comcast for $10,000,000 is an unreasonable request”

If I move, do I still have to pay an early termination fee?

Marah Henning’s father has to move, and that’s a problem. Just a few months ago, he ordered new Internet service. Now he’s stuck with a $300 early termination fee he must pay. Read more “If I move, do I still have to pay an early termination fee?”

How to negotiate a lower cable bill without cutting the cord

Peter Hoagland’s cable company, Comcast, had a surprise for him at the end of the year — and it wasn’t a good one.

The cable giant first raised his bill by 40 percent. He asked it to reconsider the raise, and it agreed to lower his bill to $103 a month. Read more “How to negotiate a lower cable bill without cutting the cord”

Beware of “free” offers from DirecTV

DirecTV promises Glenn Brasch a “free” baseball package. Then it charges him, and when he tries to cancel, it hits him with an early termination fee. Is there any way to untangle this mess? Read more “Beware of “free” offers from DirecTV”

Dish says I can record two shows at once. So why can’t I?

Jim Jacobs’ Dish hardware isn’t working. He’d like the company to fix it or let him out of his contract. Why won’t it?
Read more “Dish says I can record two shows at once. So why can’t I?”