Yes, asking Comcast for $10,000,000 is an unreasonable request

Michelle Frias wants $10 million from Comcast. No joke. That’s the figure in her unreasonable request against the cable giant. Read more “Yes, asking Comcast for $10,000,000 is an unreasonable request”

If I move, do I still have to pay an early termination fee?

Marah Henning’s father has to move, and that’s a problem. Just a few months ago, he ordered new Internet service. Now he’s stuck with a $300 early termination fee he must pay. Read more “If I move, do I still have to pay an early termination fee?”

How to negotiate a lower cable bill without cutting the cord

Peter Hoagland’s cable company, Comcast, had a surprise for him at the end of the year — and it wasn’t a good one.

The cable giant first raised his bill by 40 percent. He asked it to reconsider the raise, and it agreed to lower his bill to $103 a month. Read more “How to negotiate a lower cable bill without cutting the cord”

If I cancel my service after 11 days, why should I be required to pay for an entire month?

Merry Bruton canceled her cable TV service in April after only 11 days of service. But Suddenlink, her cable TV provider, is forcing her to pay for an entire month of service. Why, asks Bruton, does she have to pay for 19 days of service that she isn’t receiving? Read more “If I cancel my service after 11 days, why should I be required to pay for an entire month?”

Beware of “free” offers from DirecTV

DirecTV promises Glenn Brasch a “free” baseball package. Then it charges him, and when he tries to cancel, it hits him with an early termination fee. Is there any way to untangle this mess? Read more “Beware of “free” offers from DirecTV”

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