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BUSINESS CLASS

Daniel Onn books a business class ticket on Amtrak. Then the rail carrier removes the business class car. Does it owe him anything?

Does Amtrak owe me anything for a forced downgrade?

January 19, 2024March 29, 2023 by Christopher Elliott

Daniel Onn books a business class ticket on Amtrak. Then the rail carrier removes the business class car. Does it owe him anything?

Categories The Travel Troubleshooter

Downgraded on my Priceline flight

July 24, 2024September 4, 2015 by Christopher Elliott

Douglas thought he lucked out when he scored two business class tickets to Paris for just $1,400 each. Now Priceline has bad news for him.

Categories The Travel Troubleshooter
When John Banister's bid for an upgrade on Aer Lingus is successful, he thinks he'll be flying home in style. He's half right.

I bid on a business-class seat on Aer Lingus, but I only got half of one

September 5, 2024December 12, 2014 by Christopher Elliott

When John Banister’s bid for an upgrade on Aer Lingus is successful, he thinks he’ll be flying home in style. He’s half right.

Categories The Travel Troubleshooter
Brian Lee and Alisha Singh were looking forward to their Air France flight the same way all of us used to anticipate flying.

Air France offered us an upgrade — then it didn’t

January 22, 2024May 3, 2012 by Christopher Elliott

Brian Lee and Alisha Singh were looking forward to their Air France flight the same way all of us used to anticipate flying, and a few of us still do.

Categories Commentary
What does your airline owe you if your flight is delayed? Airline T & Cs those difficult contracts of carriages are often unclear.

Is this enough compensation? A mechanical flight delay, an automatic mileage credit

January 20, 2024March 15, 2011 by Christopher Elliott

What does your airline owe you when your flight is delayed?

Categories Commentary
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