TSA Watch: “Because of your attitude you have earned a trip into our body scanner!”

Whenever I hear from someone like Angela Wright, I can almost predict the TSA’s knee-jerk response to her complaint.

It’ll say that’s not how it operates. And that it’ll “look into” her complaint.

But let’s listen to her anyway, because as this week’s events suggest, the TSA’s boilerplate answer may not be entirely accurate.
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