Tell Cricket to take my phone off the blacklist!

Dejuan Rasberry-Davis wants me to wave my magic wand and tell Cricket to take his phone off the blacklist. Read more “Tell Cricket to take my phone off the blacklist!”

Travel blacklists: Turning tables on the industry

Maybe you’ve heard about Jason Puerner, or someone like him.

Puerner, a transportation planner from Lakewood, Colo., says he recently rented a Chevrolet Cruze with a pre-existing scratch from Enterprise. After returning the vehicle, he refused to cough up $412 for repairs and ended up on the company’s infamous “Do Not Rent” list. Read more “Travel blacklists: Turning tables on the industry”

Can anyone help get my phone off the “blacklist”?

After Emily Kenner’s phone is stolen and recovered, it is “blacklisted” by Cricket Wireless. Can our advocates get Kenner off the blacklist? Read more “Can anyone help get my phone off the “blacklist”?”

Blacklisted by Enterprise after false rental car theft accusation

When Tricia Creta drove her rental car away from Enterprise’s lot last year, she wasn’t expecting to be told to bring it back. After all, she’d signed her contract and paid for the car just as she’d done on several previous occasions. But Creta’s experience reached a shocking new low in car rental customer service. Read more “Blacklisted by Enterprise after false rental car theft accusation”

Amnesty!

You’ve been so good. Here’s your reward. Read more “Amnesty!”