Was this passenger removed from the airport because of a battery?

Diana Lawson, 60, a self-professed “knitting grandma,” recently traveled to Lubbock, Texas, with power tools in her luggage. On her return flight, she was denied boarding and removed from the airport by two police officers and two American Airlines employees. She flew a different airline the following day and wants compensation from American. Read more “Was this passenger removed from the airport because of a battery?”

Taken Advantage of for a bad key fob battery

Car rental contracts often come with a number of options, such as prepaid fuel and roadside service – along with ancillary fees. These fees form a large percentage of the revenue stream of many car rental agencies. And turning down optional services can lead to unexpected problems when rental cars don’t work, as Joseph Hanks discovered when he rented a car from Advantage Rent a Car. Read more “Taken Advantage of for a bad key fob battery”

What not to do when you travel abroad

We spend most of our time solving other people’s problems on this site. But what if we could prevent those problems from happening in the first place?

Well, that’s the idea behind my new weekly feature, “Don’t Go There!” Since we’re known for our strong travel coverage, and since I happen to be sitting on a plane at cruising altitude as I write this, I thought: Why don’t we start with a story on traveling abroad? Read more “What not to do when you travel abroad”

I’m envious of those other laptop batteries – why won’t HP help me?

Luke Szulczewski’s aging HP laptop has the world’s worst battery. The company will replace it in four to six weeks. But what’s he supposed to use in the meantime?
Read more “I’m envious of those other laptop batteries – why won’t HP help me?”

Is it time to ban batteries in the air?

Last week, KLM flight attendants put out a fire in an overhead compartment caused by a lithium-ion battery in passenger’s hand luggage’ on flight from Amsterdam to Bangkok.

Mobile phones, laptops and tablet computers are powered by lithium batteries.

A KLM spokesperson said the incident occurred when the Boeing 777 carrying 321 passengers plus crew was taxiing to its gate at Bangkok International Airport after flying in from Amsterdam.
Read more “Is it time to ban batteries in the air?”

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