How to get help for a “horrible, frightening and costly” cruise

To say Richard Zitser had a bad cruise might be something of an understatement. And to suggest there’s a quick fix, or any fix, might be untrue. Read more “How to get help for a “horrible, frightening and costly” cruise”

Should I help get a refund for a “disastrous” hotel stay?

Ngarare/Shutterstock
Ngarare/Shutterstock
The Sunswept Beach Hotel, a budget hotel on Barbados’ western coast, promises visitors they will be left “wanting for nought.” But when Josh Trevers checked in for a recent stay, he was left wanting for something: a working air conditioning to take the edge off the Caribbean heat.

Trevers’ case is a difficult one because there are so many players. More than usual.

He says he asked the hotel to fix the broken AC in his room, but it didn’t.
Read more “Should I help get a refund for a “disastrous” hotel stay?”

Indoor Edmonton (please check your light saber with your jacket)

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This is the West Edmonton Mall, the largest shopping center in North America and Alberta’s number-one tourist attraction. It’s unbelievably enormous. That’s Aren standing near the rail. Note the life-size replica of the Santa Maria just below him.
Read more “Indoor Edmonton (please check your light saber with your jacket)”