She didn’t smoke marijuana in her room, but this alarm is still going off

Thao Le doesn’t smoke. So why is her hotel charging her a $250 “cleaning” fee — and for smoking marijuana, no less? Read more “She didn’t smoke marijuana in her room, but this alarm is still going off”

It’s great to have Bank of America in my corner — seriously

Oksix/Shutterstock
Oksix/Shutterstock

Bank of America gets more than its fair share of complaints. But Ann Rieke just had a terrific experience with her B of A credit card, and wanted me to know about it.

Hers is a familiar story. She’d paid $1 to get her “free” credit score through a fly-by-night company online. “When we called, a representative said it was ‘plain as day’ I was signing up for a monthly report.”

Read more “It’s great to have Bank of America in my corner — seriously”

Decimal point error changes restaurant bill to €2,190 — Bank of America says “too bad”!

The tab for lunch at the Hatzikeli Fish Tavern in Rhodes, Greece, came to €219 for Siyun Kim. At least that’s what he thought.

But when Kim returned home from his cruise last June, he discovered someone had moved a decimal point. The restaurant had charged €2,190.

Good thing Kim put everything on his Bank of America card. Its cards offer total security protection that guarantee fraud monitoring and something it calls “zero liability” for customers.

They’d help him fix his fishy Fish Tavern bill, right?

Well, maybe not.
Read more “Decimal point error changes restaurant bill to €2,190 — Bank of America says “too bad”!”