After John Nealon’s bags go missing, his airline sends him shopping. Why won’t it cover the bill? “Alitalia promised to cover my lost luggage, but the check never arrived”
Both of Carlos DeLeon’s bags are broken, but Heys won’t fix them even though they’re under warranty. Why not? “Two broken Heys bags, one broken promise”
You’d be hard-pressed to find a more frivolous travel topic than wrinkles. But I’m willing to bet that the longer you spend on the road, the less you’re laughing. “How to win the war on wrinkled clothes”
It’s one thing to preach about the virtues of traveling light. It’s quite another to practice them. “How to travel light — really light”
Vash Patel is like most air travelers: He doesn’t like to pay a lot but he also doesn’t like surprises. But that’s exactly what he got when he booked a recent flight from Boston to Atlanta on … wait for it … Spirit Airlines.
“Shocked by Spirit’s luggage fees – can you help me get a refund?”