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AMTRAK

amtrak

This $1,200 Amtrak ticket vanished into thin air. Was she scammed? 

January 12, 2026January 12, 2026 by Christopher Elliott

As a cancer survivor recovering from a stem cell transplant, Kim Snyder says she needed to avoid crowded spaces and germs while rebuilding her immune system. Flying felt too risky. The Amtrak Auto Train, with its private bedroom option, seemed like the perfect solution for her trip from Virginia to Florida.

Categories Advocacy
When traveling, the last thing anyone wants is to face the hassle of lost luggage. This comprehensive guide offers vital information on what to do if your luggage goes missing during air travel, cruises, train journeys, or hotel stays. From understanding the rules of lost luggage claims to tips on preventing your bags from getting lost, this article is an essential resource for travelers. It covers everything from filing claims to avoiding luggage fees, ensuring your travel remains stress-free.

The ultimate guide to finding your lost luggage

July 31, 2025February 13, 2024 by Christopher Elliott

If you’re reading this because your luggage has gone missing, you’re not alone.

Categories Ultimate Consumer Guides
Daniel Onn books a business class ticket on Amtrak. Then the rail carrier removes the business class car. Does it owe him anything?

Does Amtrak owe me anything for a forced downgrade?

January 19, 2024March 29, 2023 by Christopher Elliott

Daniel Onn books a business class ticket on Amtrak. Then the rail carrier removes the business class car. Does it owe him anything?

Categories The Travel Troubleshooter
Her and her husband find a mysterious charge for travel insurance on their Amtrak Vacations bill. They never asked for insurance.

We never asked for travel insurance — can we get our money back?

February 1, 2024April 17, 2015 by Christopher Elliott

Her and her husband find a mysterious charge for travel insurance on their Amtrak Vacations bill. They never asked for insurance.

Categories The Travel Troubleshooter
The complimentary amenity kits on Amtrak's Empire Builder service from Chicago, Seattle and Los Angeles to Seattle vanished forever.

Amtrak goes off the rails for some passengers

January 27, 2024June 14, 2014 by Christopher Elliott

… Read more

Categories Commentary
I recently purchased Amtrak tickets to Reno, Nev., on my American Express card. For the roundtrip ticket that cost $156.

Help, my Amtrak tickets were accidentally canceled

January 22, 2024September 16, 2011 by Christopher Elliott

Mel Jung’s Amtrak tickets are canceled accidentally, and he’s forced to pay a $236 for a new ticket. No one is taking the responsibility for the error. Is he stuck with the higher fare?

Categories The Travel Troubleshooter

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