When Katie Kubitskey made plans to attend a friend’s destination wedding in Izmir, Turkey, last summer, she never imagined she’d need travel insurance. “When travel insurance saves the day”
If I’ve heard Linda Limberger’s question once, I’ve heard it a hundred times.
“I’m wondering if you could recommend trip insurance,” she asked. “Something that covers medical, cancellation and other things.”
Maybe there’s an app for that? “These travel insurance apps might rescue your summer vacation”
When Jennifer Trotter contacted me with her problem, I thought she had an excellent chance of getting a partial refund from her travel insurance company.
I thought wrong. But her case may not be over yet.
Chris James’ mother cancels her vacation after his father falls ill. Why won’t Allianz cover her insurance claim?
“Dad’s sick – why won’t Allianz cover Mom’s claim?”
After a medical emergency, James Wright uses frequent flier miles to pay for a return flight to the United States from Australia. But now his insurance company is balking at a refund. What can he do to replace the miles?
“Does insurance cover my frequent flier miles?”
Velta Mahon’s airline ticket credit is gone and she says it’s Hotwire’s fault. Is there any hope of a refund?
Question: I need your help resolving a situation that I have with Hotwire. A little over a year ago I booked a flight from Baltimore to Orlando, but canceled because of a hurricane.
Before I canceled, I called Hotwire and told them that I was concerned about the weather and afraid to travel at that time. A representative told me to contact Allianz, the company through which I had insured my tickets.
An Allianz representative led me to believe that I might be able to receive a refund, and suggested I call Hotwire to cancel my ticket, which I did. When I requested a refund, Allianz denied me and referred me to Hotwire. Hotwire denied me and said I had a ticket credit, and referred me to the airline. The airline just referred me back to Hotwire. “My ticket credit is gone — can you help me get it back?”
If you’re a frequent flier, maybe you’ve already been roughed up by an airline, rhetorically speaking. I try to stay away from planes myself. I fly very infrequently and I book airline tickets even less.
When I have a choice in domestic airlines, I prefer to fly on JetBlue or Southwest. They’re just my kind of carriers.
It’s a personal choice.
But this afternoon, as I was booking a seat from Orlando to Washington, and after getting through what seemed like a dozen irritating “upsell” screens, JetBlue showed me this:
“Is JetBlue scaring passengers into buying travel insurance?”
Question: We are having trouble with a claim we made on our Allianz travel insurance we bought for our recent trip to Portugal with Vantage Deluxe Travel.
“Will travel insurance cover my missed tour?”
It’s been a while since I mediated travel insurance claim, and at first glance, Dennis Puskaric’s looked like a slam-dunk.
“Sorry, your travel insurance doesn’t cover mother-in-law’s death”
Question: I’m writing on behalf of two friends who booked a trip of a lifetime to Italy recently. They also purchased trip insurance through Access America. A couple days after paying for the insurance, they found out that the husband had to have hip replacement surgery. It was a situation that became chronic within a couple of days.
“Is this fair? They saved $74, but they lost $10,074”