How to change my name on a Delta ticket by using our help forum

Lee Makela wants to know: “How to change my name on a Delta ticket”? It’s not for him, but his wife. Delta wants to charge her for a second ticket after a middle name mixup. But that proposed resolution is so ridiculous that my advocacy team must get involved. Read more “How to change my name on a Delta ticket by using our help forum”

CheapOair misspells the name on my ticket! I’m not “Jessicabs”

When CheapOair misspells the name on Jessica Vogol’s airline ticket, she tries to fix it. Is it too late to make a correction — and will she have to buy a new one? Read more “CheapOair misspells the name on my ticket! I’m not “Jessicabs””

My United Airlines tickets expired — can you make them unexpire?

When Susan Chibnall and her husband cancel their tickets to Switzerland, United Airlines promises them they can use their credit for a year. So why have their tickets expired? Read more “My United Airlines tickets expired — can you make them unexpire?”

Can you persuade South African Airways to fix my name on my ticket?

Christopher Knott-Craig makes a tiny mistake when he books his tickets to South Africa — he inadvertently adds an extra letter H to his name. If you are a regular reader of our site, then you know how this story ends — or do you? Read more “Can you persuade South African Airways to fix my name on my ticket?”

Someone exchanged my ticket without my knowledge and it cost me $4,000

When William Pierce tried to check in for his return flight from Dubai, an airline representative told him that his ticket had already been used. In order to return home, he had to pay for a new ticket. He doesn’t understand why. Neither do our advocates. Read more “Someone exchanged my ticket without my knowledge and it cost me $4,000”