How to change my name on a Delta ticket by using our help forum

Lee Makela wants to know: “How to change my name on a Delta ticket”? It’s not for him, but his wife. Delta wants to charge her for a second ticket after a middle name mixup. But that proposed resolution is so ridiculous that my advocacy team must get involved. Read more “How to change my name on a Delta ticket by using our help forum”

My United Airlines tickets expired — can you make them unexpire?

When Susan Chibnall and her husband cancel their tickets to Switzerland, United Airlines promises them they can use their credit for a year. So why have their tickets expired? Read more “My United Airlines tickets expired — can you make them unexpire?”

Help! CheapOair misspelled the name on my airline ticket

After Jutta Baumgarten orders airline tickets through CheapOair, she discovers that her last name has been misspelled. Her only option is to buy another ticket and eat the loss. Is that fair? Read more “Help! CheapOair misspelled the name on my airline ticket”

An invalid airline ticket to Lima – can I get a refund?

Liz Vivas is stuck with an “invalid” ticket on a codeshare flight from Columbus, Ohio, to Lima, Peru. But who’s responsible? Read more “An invalid airline ticket to Lima – can I get a refund?”

Why your next airline ticket purchase should be like buying a car

When Loren Witkin says that he shopped around for a new car, you can take him at his word.
Read more “Why your next airline ticket purchase should be like buying a car”