Oops, wrong dates on my Priceline reservation!

When Eric Childs books the wrong dates for a trip through Priceline, he thinks his entire vacation is lost. But maybe it isn’t.
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Please lie to us!

Do American consumers want to be deceived?

Do they like being lied to?

Those are the provocative questions raised by a recent debate about eliminating restaurant tips. It’s a discussion that rages on, particularly in the travel industry, where consumers are lied to without shame or legal repercussions every day.
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How airlines plan to have their way with fare disclosure

The U.S. House of Representatives’ suspension calendar is an unlikely ground zero for a midsummer battle over airline ticket advertising. But then, almost nothing about the oddly named Transparent Airfares Act, a bill championed by the domestic airline industry, has followed a likely trajectory.
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Who really benefits from “custom” airfares?

Mention a “custom” airfare to Joan Eisenstodt, and she’ll admit that she’s worried.
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Look out! Here comes the airfare transparency bill war

Will the real airfare transparency bill please stand up?
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