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AER LINGUS

Persistence pays off for this Aer Lingus delay

May 23, 2025May 19, 2017 by Christopher Elliott

One delay of Nora Rousso’s Aer Lingus flight from Paris to Dublin leads to another, and now her return flight is delayed an entire day. Is she entitled to any compensation?

Categories The Travel Troubleshooter
Sometimes, just a little more information from Aer Lingus can make a complaint melt away like a late winter snow.

Well, why didn’t you just say so, Aer Lingus?

June 5, 2025February 17, 2015 by Christopher Elliott

Sometimes, just a little more information from Aer Lingus can make a complaint melt away like a late winter snow.

Categories Case Dismissed
When John Banister's bid for an upgrade on Aer Lingus is successful, he thinks he'll be flying home in style. He's half right.

I bid on a business-class seat on Aer Lingus, but I only got half of one

September 5, 2024December 12, 2014 by Christopher Elliott

When John Banister’s bid for an upgrade on Aer Lingus is successful, he thinks he’ll be flying home in style. He’s half right.

Categories The Travel Troubleshooter
After Merrill Hakim is diagnosed with lung cancer, she asks her airline for a refund on a non-refundable ticket. But is that allowed?

No refund for a sick passenger?

May 23, 2025September 20, 2013 by Christopher Elliott

After Merrill Hakim is diagnosed with lung cancer, she asks her airline for a refund on a non-refundable ticket. But is that allowed?

Categories The Travel Troubleshooter
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