The lies your financial advisor tells you (and how to spot them)

When it comes to getting advice — especially financial advice — truth can be such a relative thing. Read more “The lies your financial advisor tells you (and how to spot them)”

What happened on the way to the forum? Our busiest threads of 2016

Self-empowerment is one of the cornerstones of our mission. We pursue the cause of consumer advocacy not only through direct outreach to companies to resolve customer service issues, but also through our forums. Read more “What happened on the way to the forum? Our busiest threads of 2016”

Why you shouldn’t stay home for spring break

This spring break, stay home.

That’s the advice the experts are offering this month, and with good reason: Between the Zika virus, drug wars, and the usual indignities of travel, that’s the kind of advice every nervous mother in America will second.
Read more “Why you shouldn’t stay home for spring break”

So you think you’re an airline expert?

Do you like to fly just for the sake of being on the plane? Do you proudly refer to yourself as an aviation nerd? Does jet fuel run through your veins?

If you answered “yes” to any of those questions, and if you also like to help people, then I’ve got an opportunity for you.
Read more “So you think you’re an airline expert?”

Yes, there’s a better way to advocate for consumers – here it is

If you’re like me, you’re always looking for a better way to do things.

So when John Baker, one of our longtime contributors and moderators, suggested we add a forum to the site a few months ago, I was intrigued.
Read more “Yes, there’s a better way to advocate for consumers – here it is”