Ridiculous or not? Paying a ransom to rescue your frequent flier miles
Not so long ago, your frequent flier miles were gone when they expired. But not anymore.
Not so long ago, your frequent flier miles were gone when they expired. But not anymore.
When Stacey Koprince rents a car with her partner in Hilton Head, SC, there’s an additional driver fee of $5 a day – a fee Enterprise had promised not to charge. What now?
Tim Carpenter thought he had done everything he could to avoid a frivolous damage claim on his rental minvan.
I was about to move Don and Carri Schoeller’s car rental case into the “solved” file when I got the following email from them:
Nancy Westcott’s rental through Enterprise does not go well. She’s handed the keys to a junky car and then she’s accused of damaging it when she returns it. Now the company wants $775 from her. What can she do?
When an Enterprise employee points to a scratch on the roof of Sandy Lamke’s rental car, she’s assured the company won’t charge her for the damage. But it does. Now, despite her efforts to have the bill withdrawn, Enterprise insists she pay up. Should she?
The allegation that car rental companies have turned the damage claims process into a profit center is so common, I could probably write an entire blog on it.