Cristina Falcon wants to know if her ticket refund problem is her mistake or a Lufthansa mistake. After all, the fare she chose said “refundable.” But is a refund from Lufthansa even possible for her? “This looks like a Lufthansa mistake — but is a refund possible?”
Lindsey Clark wants to return her seven-year-old mattress and get a refund. She claims it has a manufacturer’s defect. But is something else going on? “I want to return this old mattress for a full refund!”
Did Renata Lambert steal a TV from her rental apartment in Warsaw, Poland? Lambert says she didn’t, but her host insists she did. Now the two parties are locked in a dispute over an Airbnb theft that she thinks I can settle.
Lambert’s case raises questions that have no easy answer. How do you prove a guest took something from your rental? If you’re a guest, how do you prove it wasn’t you? And what’s Airbnb’s role in mediating these conflicts? “Who’s really responsible for this crazy Airbnb theft?”
Jason Birch just found himself banned from Facebook — forever. The social media giant won’t tell him why, but Birch thinks he knows where he went wrong. He says he’s learned from his “little” mistake and would like Facebook to lift the ban and accept his apology. And he’s not prepared to take no for an answer.
But is there any way back into the Facebook community after you’ve been banned? “How to get banned from Facebook? Let me count the ways”
Atif Shabbirdin’s wife is denied boarding on EasyJet because a representative incorrectly believes she doesn’t have the right visa to fly from Spain to England. Even after the airline promises a refund of her airfare and out-of-pocket expenses, EasyJet leaves her waiting. What’s going on? “Why was she denied boarding on EasyJet?”