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Elliott Report

Elliott Report

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Featured

My son sat next to the world's worst tourist on a flight from Sydney to Denpasar, Indonesia. His seatmate nursed a bottle of sizzurp -- a potent mix of codeine and Sprite -- and the man twitched uncontrollably for the seven-hour flight to Bali.

It’s the summer of awful, terrible tourists. Are you one of them? 

August 2, 2023July 9, 2023 by Christopher Elliott

My son sat next to the world’s worst tourist on a flight from Sydney to Denpasar, Indonesia. His seatmate nursed a bottle of sizzurp — a potent mix of codeine and Sprite — and the man twitched uncontrollably for the seven-hour flight to Bali.

Categories Featured, On Travel
What should you do when an airline overcharges you for luggage?

What should you do when an airline overcharges you for luggage?

December 5, 2023July 7, 2023 by Christopher Elliott

Frontier Airlines overcharged Abbey Colville for her luggage on a recent flight from Denver to Detroit. Way overcharged her.

Categories Advocacy, Featured
When Robert Preuss tries to buy a Fisher-Price Power Wheels Dune Racer from Amazon, he can't complete the purchase. Amazon offers to fix the problem but then reneges, leaving him with a $304 bill.

Did Amazon bait-and-switch me on this toy car I ordered online?

November 14, 2023July 5, 2023 by Christopher Elliott

When Robert Preuss tries to buy a Fisher-Price Power Wheels Dune Racer from Amazon, he can’t complete the purchase. Amazon offers to fix the problem but then reneges, leaving him with a $304 bill.

Categories Featured, Problem Solved
Peter Holt prepays $66 for two checked bags on his Avianca flight from San Jose, Costa Rica, to Mexico City.

I had to pay twice for my checked luggage on Avianca. I want a refund!

December 5, 2023July 2, 2023 by Christopher Elliott

Peter Holt prepays $66 for two checked bags on his Avianca flight from San Jose, Costa Rica, to Mexico City. Why did he pay twice?

Categories Featured, The Travel Troubleshooter
Baby playing drum solo.

Why you should never touch the airline seat in front of you

December 5, 2023July 2, 2023 by Christopher Elliott

Never touch the airline seat in front of you. Don’t use it as a brace, and definitely no drum solos on the tray table. Here’s why.

Categories Featured, On Travel
Try as hard as he might, Daniel Conti can't redeem his $200 Verizon gift card. He's called Verizon. He's written. He's chatted online. But the card doesn't work.

Why can’t I redeem my Verizon gift card?

October 3, 2023June 28, 2023 by Christopher Elliott

Try as hard as he might, Daniel Conti can’t redeem his $200 Verizon gift card.

He’s called Verizon. He’s written. He’s chatted online. But the card doesn’t work.

Categories Advocacy, Featured
A critical part of Jaimin Patel's Mitsubishi Lancer is corroded. Although he pays for the repair, Mitsubishi ultimately recalls the component. Why won't the company cover his costs?

Mitsubishi issued a recall for my car. Why won’t it pay for the repair?

June 28, 2023June 27, 2023 by Christopher Elliott

A critical part of Jaimin Patel’s Mitsubishi Lancer is corroded. Although he pays for the repair, Mitsubishi ultimately recalls the component. Why won’t the company cover his costs?

Categories Featured, Problem Solved
Angela Hall finds cameras pointed at the bed in her Hawaii vacation rental. She checks out and Vrbo offers to refund her for a hotel and the remainder of her stay. But it never does. What's going on?

My vacation rental had cameras in the bedroom. Can I get a refund?

December 5, 2023June 26, 2023 by Christopher Elliott

Angela Hall finds cameras pointed at the bed in her Hawaii vacation rental. She checks out and Vrbo offers to refund her for a hotel and the remainder of her stay. But it never does. What’s going on?

Categories Featured, The Travel Troubleshooter
Is your airline ticket illegal?

Travelers are breaking this rule for a cheaper flight. Should you?

November 27, 2023June 25, 2023 by Christopher Elliott

Would you break a rule for a cheaper airline ticket? Susan Stevens did when she booked a hacker fare from Vienna to Frankfurt. A round-trip ticket costs hundreds of dollars less than a one-way ticket. So she bought a round-trip fare.

Categories Featured, On Travel, Popular
When Robertann Usher's home security company merges with ADT, he discovers he has a five-year contract with a higher price. Getting out will cost him $527. Is that legal?

I want to cancel my ADT contract. Can I get out of this $527 fee?

December 5, 2023June 20, 2023 by Christopher Elliott

When Robertann Usher’s home security company merges with ADT, he discovers he has a five-year contract with a higher price. Getting out will cost him $527. Is that legal?

Categories Featured, Problem Solved
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