Thanks for reading Elliott’s Email, my weekly newsletter. I’m so grateful for your support – without you, none of the advocacy work I do would be possible. Don’t forget, you can subscribe to my daily email newsletter, too. I also have a special friends-only newsletter with more personal updates. You can sign up for it here.
What you need to know this week
Ask me anything … anything at all! I’m incredibly excited to announce the opening of our new forums, dedicated to helping you get quick answers to your consumer question. Please drop by and ask me or the resident experts anything. We’re happy to help. And on Wednesday, Sept. 10, from 1-2pm EDT I’ll join my friends from Outbounding for their Ask Me Anything event, where I’ll reveal how travel planning should aim first to please, not to profit.
Please join my friends. You rely on this site for for consumer advice and advocacy every day. I rely on you to help support the work I do. If you’re an individual, please consider becoming an underwriter. If you’re a company, I invite you to join Allianz, Airport Parking Reservations, Luggage Pros, Refund.me, Squaremouth.com, ShamaTravel.com and Travel Leaders as an organization that takes a brave stand for your customer. Here are the details.
Are your travel standards too low? They might be. I ask the question in my latest USA Today column. You’ll never guess the answer. Please don’t forget to leave a comment and share this important story with your friends.
Become the world’s smartest traveler. Buy my new book, How To Be The World’s Smartest Traveler, and you’ll never have another bad trip. (And if you do, you know where to find me, right?)
Thank you, AirportParkingReservations.com. When it comes to booking travel, people have learned to shop smart, using the web to find the best deals on flights, hotels, vacations, and more. At AirportParkingReservations.com, travelers can do the same with airport parking. We’re very grateful to AirportParkingReservations.com for supporting this site and newsletter.
This week’s burning questions
Do you have more rights as a cruise passenger? Do you feel as if cruise lines have given you more rights since it voluntarily adopted a new passenger bill of rights last year? Or do you feel as if you still give up many of your basic rights as a consumer when you head out to sea? Here’s my email address.
What’s the solution? During the last few weeks, we’ve heard about the various incidents of “aisle” rage. But what’s the solution? Do you have any ideas that could fix the problem of not having enough space on a plane? I’d love to hear them. Here’s how to reach me.
The latest news from Elliott
Airlines sue travel clubs for appropriating logos
It starts with a postcard saying that you’ve won an airline ticket. To collect your prize, you have to attend […]
What to do about knee offenders and other “me first” passengers
“Safety first” may be the American travel industry’s unofficial slogan, but for some travelers, it’s more like “Me first!”
Lookit what the stork delivered – a baby forum!
I’m incredibly excited to share the good news with you today. We’ve launched a new forum that’s designed to help you have a better consumer experience.
Does insurance cover my frequent flier miles?
After a medical emergency, James Wright uses frequent flier miles to pay for a return flight to the United States […]
Can I get loyalty points retroactively?
Yes you can! But here are a few things you need to remember before you try. (Hint: don’t wait too […]
This Frigidaire doesn’t refrigerate – why won’t my warranty work?
Lisa Veyka’s air conditioner stops working just before a hot holiday weekend. Why won’t anyone help her?
Talk to me
The stories you see in this newsletter are just a starting point. I hope you’ll take a minute to leave a comment, whether you agree or disagree with something I’ve written. Let’s continue the conversation on Twitter, Facebook, LinkedIn or Google. I’m listening. And of course, I’m also here if you need me. Here’s my email address.