Always, always read the fine print.
Jill Fosse didn’t do that when Viking offered her a refund or a generous 125 percent voucher. And now she has a Viking cruise voucher problem that seems unsolvable.
Cruise fiascos
Elliott Advocacy often mediates cases that involve cruises. These are the dramatic tales of the consumers who contact us about their cruise fiascos and our attempts to resolve those problems.
Here’s how to make your NCL complaint get lost at sea
Before I bring you Joanne Phillips’ NCL complaint about her “cruise from hell,” let’s watch a quick video.