Norwegian Air Shuttle

Norwegian Air Shuttle is is a European airline that offers a high-frequency domestic flight schedule within Scandinavia and to business destinations such as London, as well as to holiday destinations in the Mediterranean and the Canary Islands.

Telephone
Main : +47-2149-00-15
Email
Mailing address
PO Box 115
Fornebu, Norway NO-1330
Website
norwegian.com

What you need to know about Norwegian Air Shuttle

We receive many complaints about Norwegian Air Shuttle. Here's one where a passenger's flight got canceled, but Norwegian denied a refund. And here's another missing refund case.

How to resolve a problem with Norwegian Air Shuttle

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Norwegian Air Shuttle customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jon Christopher Sundby
Executive VP-Sales, Marketing and Customer Care
+47 45 45 60 12
Secondary
Edward James Searle Thorsted
Chief Customer Officer
Chief Executive
Geir Magne Karlsen
Chief Executive

Frequently asked questions about Norwegian Air Shuttle

You can visit its Help and Contact page for flight bookings or general inquiries. Call +47-2149-00-15.
Yes, Norwegian Air Shuttle is often considered a budget airline due to its focus on low-cost travel and à la carte pricing for services like baggage and meals.
The headquarters of Norwegian Air Shuttle is in Fornebu, Norway.
No, Norwegian Air Shuttle previously operated flights to and from the U.S., but has recently made changes.
Norwegian Air Shuttle suspended its transatlantic flights and long-haul operations in January 2021 as part of restructuring efforts due to financial challenges. The airline aimed to focus on its European routes and short-haul flights.
Norwegian Air Shuttle is a publicly traded company with institutional and individual shareholders.
Norwegian Air Shuttle suspended its long-haul flights to the U.S. in January 2021.
Yes, Norwegian Air Shuttle is often considered a budget airline due to its focus on low-cost travel and à la carte pricing for services like baggage and meals.
Denmark : +45-70-80-78-80 Finland : +358 (0)9-231-01-600 France :+33 (0)97-07-38001 Germany : +49 (800) 589-5000 Italy : +39-0694-802756 Norway : +47-21-49-00-15 Spain :+34-902-848-080 Sweden : +46-770-45-77-00 Other countries: +47-2149-00-15

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