Norwegian Air Shuttle is is a European airline that offers a high-frequency domestic flight schedule within Scandinavia and to business destinations such as London, as well as to holiday destinations in the Mediterranean and the Canary Islands.
How to reach a person at Norwegian Air Shuttle
Main: +47-2149-00-15
Norwegian Air Shuttle Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Norwegian Air Shuttle
We receive many complaints about Norwegian Air Shuttle. Here’s one where a passenger’s flight got canceled, but Norwegian denied a refund. And here’s another missing refund case.
How to resolve a problem with Norwegian Air Shuttle
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Norwegian Air Shuttle mailing address
PO Box 115
Fornebu, Norway NO-1330
corporate@norwegian.com
Norwegian Air Shuttle social media channels
Norwegian Air Shuttle executive customer service contacts
Primary Contact
Jon Christopher Sundby
Executive VP-Sales, Marketing and Customer Care
PO Box 115
Fornebu, Norway NO-1330
jon.sundby@norwegian.no
+47 45 45 60 12
Secondary Contact
Edward James Searle Thorsted
Chief Customer Officer
PO Box 115
Fornebu, Norway NO-1330
edward.thorsted@norwegian.no
Chief Executive
Geir Magne Karlsen
PO Box 115
Fornebu, Norway N-1330
geir.karlsen@norwegian.no
How do I contact Norwegian Air Shuttle from the U.S.?
You can visit its Help and Contact page for flight bookings or general inquiries. Call +47-2149-00-15.
Is Norwegian Air Shuttle a budget airline?
Yes, Norwegian Air Shuttle is often considered a budget airline due to its focus on low-cost travel and à la carte pricing for services like baggage and meals.
Where is Norwegian Air Shuttle's headquarters?
The headquarters of Norwegian Air Shuttle is in Fornebu, Norway.
Is Norwegian Air Shuttle in the U.S.?
No, Norwegian Air Shuttle previously operated flights to and from the U.S., but has recently made changes.
Why did Norwegian Air Shuttle leave the U.S.?
Norwegian Air Shuttle suspended its transatlantic flights and long-haul operations in January 2021 as part of restructuring efforts due to financial challenges. The airline aimed to focus on its European routes and short-haul flights.
Who owns Norwegian Air Shuttle?
Norwegian Air Shuttle is a publicly traded company with institutional and individual shareholders.
When did Norwegian Air Shuttle stop flying to the U.S.?
Norwegian Air Shuttle suspended its long-haul flights to the U.S. in January 2021.
Is Norwegian Air Shuttle a budget airline?
Yes, Norwegian Air Shuttle is often considered a budget airline due to its focus on low-cost travel and à la carte pricing for services like baggage and meals.
How can I reach Norwegian Air Shuttle by phone?
Denmark : +45-70-80-78-80
Finland : +358 (0)9-231-01-600
France :+33 (0)97-07-38001
Germany : +49 (800) 589-5000
Italy : +39-0694-802756
Norway : +47-21-49-00-15
Spain :+34-902-848-080
Sweden : +46-770-45-77-00
Other countries: +47-2149-00-15
How to get professional help with your Norwegian Air Shuttle problem
If you need help with Norwegian Air Shuttle, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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