FCA US, also known as simply Chrysler, is an American automobile manufacturer headquartered in Auburn Hills, Michigan.
How to reach a person at Chrysler
Main: (800) 247-9753
Customer service: (800) 334-9200
Toll Free: (800) 992-1997
Chrysler Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Chrysler
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Chrysler
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Chrysler mailing address
1000 Chrysler Dr.
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
Chrysler executive customer service contacts
Primary Contact
Jeffrey Kommor
Vice President US Retail and Fleet Sales Operations
1000 Chrysler Dr.
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
[email protected]
Secondary Contact
Steven Beahm
Head of Parts Service, FCA – North America Head of Passenger Car Brands – North America
1000 Chrysler Dr.
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
[email protected]
Chief Executive
Michael Manley
1000 Chrysler Dr.
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
[email protected]
Who owns Chrysler?
Chrysler is owned by the holding company Fiat Chrysler Automobiles, headquartered in London, England.
Which brands does Chrysler sell?
It sells vehicles worldwide under its flagship Chrysler brand and Dodge, Jeep and Ram Trucks.
How can I contact Chrysler customer service?
Call (800) 334-9200.
When can I contact Chrysler customer service?
Monday to Friday, 7 a.m. to 11 p.m.; Saturday, 9 a.m. to 5 p.m. (all times Eastern.)
How to get professional help with your Chrysler problem
If you need help with Chrysler, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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