Cedar Point is an amusement park that offers rides, attractions and seasonal events.
What you need to know about Cedar Point
Cedar Point’s customer service team responds to guest inquiries and concerns in a timely manner, though the speed can vary depending on the situation.
- Cedar Point’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Cedar Point with our insider guide or through its executive contacts.
- Cedar Point’s customer service policies are standard. Here are our frequently asked questions about Cedar Point.
Cedar Point customer service response times
Cedar Point’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
Phone support | Cedar Point’s customer service phone support typically aims to respond to calls promptly, though wait times can vary based on demand and time of day. During peak seasons or busy periods, response times may be longer. Call customer service at (419) 627-2350. |
Email support | Cedar Point doesn’t have an email address, but the company offers an online form for email inquiries. |
Live chat | Cedar Point’s customer service live chat support aims to provide quick responses, but wait times can vary depending on demand and the time of day. During busy periods, responses may take longer, though the chat system is generally designed to assist guests efficiently. |
Social media | Cedar Point’s customer service on social media typically responds within a few hours, though response times can vary based on the volume of inquiries and the platform used. During peak times, such as holidays or special events, responses may take longer. Here’s how to reach Cedar Point via social media. |
Help center/FAQ | Cedar Point’s customer service help center and FAQ support offer immediate access to commonly asked questions and self-service resources. For more specific inquiries, response times can vary depending on the complexity of the issue, but the company generally aims to provide timely assistance. |
How to resolve a problem with Cedar Point
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Cedar Point mailing address
1 Cedar Point Drive
Sandusky, OH 44870
Cedar Point executive customer service contacts
Primary Contact
Janet Meyers
Corporate Director of Operations
1 Cedar Point Drive
Sandusky, OH 44870
janet.meyers@cedarfair.com
Secondary Contact
Tim Fisher
Chief Operating Officer
1 Cedar Point Drive
Sandusky, OH 44870
tim.fisher@cedarfair.com
Chief Executive
Richard Zimmerman
1 Cedar Point Drive
Sandusky, OH 44870
richard.zimmerman@cedarfair.com
What is the relationship between Cedar Point and Cedar Fair?
Cedar Fair is the parent company of Cedar Point. Cedar Point merged with Six Flags.
How can I contact Cedar Point customer service?
Call (419) 627-2350.
Does Cedar Point have an online chat service?
Yes, Cedar Point has an online chat service.
How to get professional help with your Cedar Point problem
If you need help with Cedar Point, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.