Cedar Point

Cedar Point is an amusement park that offers rides, attractions and seasonal events.

Telephone
Customer service : (419) 627-2350
Mailing address
1 Cedar Point Drive
Sandusky, OH 44870
Website
cedarpoint.com

What you need to know about Cedar Point

Cedar Point’s customer service team responds to guest inquiries and concerns in a timely manner, though the speed can vary depending on the situation.

How to resolve a problem with Cedar Point

Try self-service first

Use our proven resolution methods, or Cedar Point’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Cedar Point respond?

Phone support
Cedar Point’s customer service phone support typically aims to respond to calls promptly, though wait times can vary based on demand and time of day. During peak seasons or busy periods, response times may be longer. Call customer service at (419) 627-2350.
Email support
Cedar Point doesn't have an email address, but the company offers an online form for email inquiries.
Live chat
Cedar Point’s customer service live chat support aims to provide quick responses, but wait times can vary depending on demand and the time of day. During busy periods, responses may take longer, though the chat system is generally designed to assist guests efficiently.
Social media
Cedar Point’s customer service on social media typically responds within a few hours, though response times can vary based on the volume of inquiries and the platform used. During peak times, such as holidays or special events, responses may take longer. Here's how to reach Cedar Point via social media.
Help center/FAQ
Cedar Point’s customer service help center and FAQ support offer immediate access to commonly asked questions and self-service resources. For more specific inquiries, response times can vary depending on the complexity of the issue, but the company generally aims to provide timely assistance.
Verified contacts

Cedar Point customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Janet Meyers
Corporate Director of Operations
Secondary
Tim Fisher
Chief Operating Officer
Chief Executive
Richard Zimmerman
Chief Executive

Cedar Point customer service policies

Cedar Point’s privacy policy explains how it collects, uses, and protects customer information.

Cedar Point loyalty program

Cedar Point does not have a loyalty program.

Frequently asked questions about Cedar Point

Cedar Fair is the parent company of Cedar Point. Cedar Point merged with Six Flags.
Call (419) 627-2350.
Yes, Cedar Point has an online chat service.

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