Sedgwick is a third-party administrator headquartered in Memphis, Tennessee. Founded in 1969, it is a leading global provider of claims management, loss adjusting and benefits administration services, with more than 33,000 employees in 80 countries. Sedgwick is hired by employers, retailers, insurers and rental car companies to handle workers’ compensation, disability, leave of absence, auto liability, slip-and-fall, product recall and property claims on their behalf. Most consumers who interact with Sedgwick are not Sedgwick’s direct customers; they are claimants whose case is being administered by Sedgwick for a third party. The company is privately held and majority-owned by The Carlyle Group, with minority stakes held by Stone Point Capital, Altas Partners, Onex, CDPQ, and management investors. It has a customer responsiveness rating of 3 out of 5.