This hotel service fee was a big surprise. I want a refund!

The Pennsylvania Hotel service fee in Maria Florencia Luenzo’s bill came as an unwelcome surprise. Her email confirmation from Getaroom.com suggested that she had already paid all the fees due to the hotel. Read more “This hotel service fee was a big surprise. I want a refund!”

This is how to easily avoid common holiday travel mistakes

At about this time every year, radio and TV producers ask me to go on the air and dispense travel advice. They’ll ask me how to avoid the agony of holiday travel. And at about this time every year, I really want to tell them, “It’s easy: If you want to avoid all holiday travel mistakes and hassles, stay home.” Read more “This is how to easily avoid common holiday travel mistakes”

This is how to easily spot fake online reviews!

If you’re buying something online during the holidays, chances are you’ll get to a point where you’ll wonder if there’s a way to easily spot fake online reviews. Read more “This is how to easily spot fake online reviews!”

My American Airlines flight was on time. How did I arrive on the wrong day?!

Evan Hunt recently made an embarrassing self-ticketing mistake on American Airlines that forced him to miss a business meeting. His time zone confusion led him to take a flight to Hong Kong that landed as scheduled but one day too late for the important meeting.

So why is he contacting a consumer advocacy organization about this blunder? Read more “My American Airlines flight was on time. How did I arrive on the wrong day?!”

How to find the right travel adapters and converters for your next trip abroad

Are your travel adapters and converters ready for your next vacation?

When John Gasink plugged his continuous positive airway pressure (CPAP) device into a power outlet at the Heidelberg Marriott Hotel, he was in for a shock. So were many of the hotel’s guests. Read more “How to find the right travel adapters and converters for your next trip abroad”