The opaque travel site with the most complaints is … (this one’s for the math cops)

By now, my friends, you must know that these “in” box polls have a certain randomness and statistical irrelevance to them.

The math police came after me after totaling the online travel agency complaints a few days ago. They also frowned on my analysis of fee complaints.

Elliott Advocacy is underwritten by makes it fast and easy to compare and buy travel insurance online from top rated providers. Our unbiased comparison engine allows travelers to read reviews, compare pricing and benefits and buy the right policy with a price guarantee, every time. Compare and buy travel insurance now at

But is that going to stop me? Oh no.

For your consideration, then, I give you the opaque sites. These numbers are not adjusted or processed in any way — as before, they are raw totals of the number of times the companies have been mentioned in email conversations.

Here’s Priceline:

Here’s Hotwire:

And here’s the two, side-by-side:

Priceline is in blue, with 700 complaints; Hotwire is in red, with 852.

But interestingly, I don’t have any record of Priceline complaints before 2008, even though I’ve been storing emails in the cloud — where they can be irresponsibly queried — since 2004.

Hard to make a call on this one. But aren’t these numbers fun?

(Photo: d n c/Flickr Creative Commons)

One thought on “The opaque travel site with the most complaints is … (this one’s for the math cops)

  1. BEWARE!!!!  Expedia charged us 26% over the cost of our hotel room according to our hotel bill. When contacted they told us that they had made a deal with the hotel and we weren’t entitled to a refund. This was not true.  Our entire family stayed there in same size rooms, didn’t use Expedia, and weren’t charged as much as we were.  

Leave a Reply

Your email address will not be published. Required fields are marked *

%d bloggers like this: