What if they pulled the plug on this site?

What if they pulled the plug on this site?

What if the stories you read here every day vanished? What if I stopped holding companies’ feet to the fire in the pages of the Washington Post, USA Today and in my syndicated columns?

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That’s a question worth asking on the first day of our spring fundraiser. We’re trying to raise enough money to keep this site going, and we really need your help.

Yes, you.

Here’s what would probably happen:

  • In the executive offices of several major companies, most notably the legacy airlines, champagne corks would be popping. “Finally, we can have our way with customers,” they’d be saying. No one is going to count their misdeeds and report them publicly anymore.
  • Customers like you would lose your voice. Our popular help forum would vanish, leaving you without a place to file a grievance and be heard. The playing field would be less level.
  • You’d have one less advocate in an almost advocacy-less world. I can count the number of real consumer advocates on one hand, as I did in this week’s Washington Post column. Meaning your only recourse is to take your case to court — or to do nothing.

Do you want to live in that world?

Neither do I.

There’s a better world, one in which your rights as a consumer are protected and upheld. It’s a world where you get a quality product at a fair price — no “gotcha” fees or hidden surcharges. It’s a world where you don’t constantly feel like a victim, but an equal partner.

We’re working to create that world now. But we can’t do it alone. Without your financial support, we won’t be able to pay the bills that keep this site running. And without your financial support, the plug will eventually be pulled.

Don’t let that happen. Please join these supporters now and stand behind the quality, uncompromising consumer advocacy that my team and I do every day.

Here’s how to become a supporter.

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