Are “custom” airfares good – or evil?
One way or another, the way you buy an airline ticket is about to change.
Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
Help me get rid of these Craigslist calls!
A typographical error on a Craigslist ad has Amy Pollick’s cellphone ringing off the hook. Is there any way to stop the calls?
Do travel companies charge too many junk fees?
Susan Jay regrets picking up the phone to make a call from Harrah’s Atlantic City. But she says she had no choice. Her cell phone wasn’t getting a clear signal.
No more mileage runs? That’s bad news for everyone
It may be too early to write the obituary for frequent-flier mileage runs — those legendary year-end flights that offer a shortcut to an airline’s coveted “elite” status — but it’s easy to see the end from here.
Why you should tip 25 percent
The shameful state of the salaries of restaurant workers, who often earn a poverty-level $2.13 an hour before gratuities, is a topic that’s hotter than the biscuits in Paula Deen’s kitchen these days.
How can you miss your national parks if they never go away?
Maybe we should thank the United States Congress for shutting down our government, which closed America’s national parks for 16 unbearably long days.
Whaddya know about airline passenger rights? Not much
Beyond the fact that you don’t have too many, what do you know about your rights as an airline passenger? If you said “not much,” then you’re in good company.
Why sharing is good – even when the travel industry says it isn’t
When it comes to travel, is sharing good for you? If it turns consumers into travel providers, you’ll often hear a “no.”
Why fake reviews don’t really matter
Don’t believe everything you read online, especially on user-generated review websites such as TripAdvisor or Yelp, which claim to help you find the best hotels and restaurants.
The travel industry is lying about fees — and now it’s gone too far
It’s more than a decade since the airline industry, led by a then-ailing American Airlines, quietly stripped the ability to check your first bag at no extra cost from the price of an airline ticket — an act given the antiseptic name “unbundling.”