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Elliott Report

Elliott Report

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Commentary

Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.

Florida's campaign to stop unlicensed travel insurance appears to be at a crossroads. State regulators yesterday sent a two-count notice.

Prime Travel Protection investigation at crossroads after Vacation Superstore/Best Price Cruises filing

January 25, 2024April 6, 2010 by Christopher Elliott

Florida’s campaign to stop unlicensed travel insurance appears to be at a crossroads. State regulators yesterday sent a two-count notice.

Categories Commentary
Calling it the "next phase" of unbundling, Spirit Airlines announced that it would begin charging passengers for carry-on luggage.

Spirit Airlines to charge for carry-on bags

January 19, 2024April 6, 2010 by Christopher Elliott

Calling it the “next phase” of unbundling, Spirit Airlines a few hours ago announced that it would begin charging passengers for carry-on luggage. Seriously.

Categories Commentary
Harrah's had issued a press release saying it does not "impose mandatory resort fees attached to a room reservation."

Casino steals page from airline playbook, swaps out resort fee for phone “processing fee”

January 19, 2024April 5, 2010 by Christopher Elliott

Back in January, I noted with amusement that Harrah’s had issued a press release saying it does not “impose mandatory resort fees attached to a room reservation.”

Categories Commentary
Talk about déjà vu. It's a holiday weekend. The Transportation Security Administration releases a vague new security directive, but it won't tell us what's in it.

Is the TSA inviting someone to leak its new security directive?

January 19, 2024April 2, 2010 by Christopher Elliott

Talk about déjà vu. It’s a holiday weekend. The Transportation Security Administration releases a vague new security directive, but it won’t tell us what’s in it. People start talking. Next thing you know, a blogger has published the entire document on his site.

Categories Commentary
In a sales presentation he attended a year ago, Royal Palms Travel offered him deep discounts on cruises and other travel products.

Texas targets “unethical” Royal Palms Travel club

January 19, 2024March 19, 2010 by Christopher Elliott

They promised Hans Slatosch the world. Literally.

Categories Commentary
Looks like Palm Coast Travel, the Boca Raton, Fla., agency accused by the state of Florida of selling unauthorized travel insurance.

Palm Coast Travel fined $2,500 and placed on probation for selling unauthorized travel insurance

January 19, 2024March 10, 2010 by Christopher Elliott

Looks like Palm Coast Travel, the Boca Raton, Fla., agency accused by the state of Florida of selling unauthorized travel insurance, while at the same time trying to sue one of its own customers and me into silence, has quietly negotiated a settlement with insurance regulators.

Categories Commentary
Florida regulators this morning cracked down on two more travel agencies as part of expanding investigation into illegal travel insurance.

Palm Coast Travel gets more company as regulators crack down on Cruises R Us, Atlantis International

January 25, 2024March 2, 2010 by Christopher Elliott

Florida regulators this morning cracked down on two more travel agencies as part of their expanding investigation into illegal travel insurance. It brings the total number of companies charged with selling fake travel insurance to seven since January. More enforcement actions are believed to be on the way.

Categories Commentary
An internal memo circulated to employees at one airport suggests the TSA would rather you take your heart attack elsewhere.

Internal TSA memo warns Good Samaritans: “We cannot allow a distraction”

January 25, 2024February 23, 2010 by Christopher Elliott

If you’re unlucky enough to have a medical emergency on a plane, your flight attendants are trained to help. Same thing goes for other public places, like restaurants and schools. But an internal memo circulated to employees at one airport suggests the TSA would rather you take your heart attack elsewhere.

Categories Commentary
Florida regulators have filed charges against three more travel agencies as part of their expanding probe of unlicensed insurance.

Florida accuses three more travel agencies — wait, make that five more agencies — of selling unlicensed insurance

January 19, 2024February 22, 2010 by Christopher Elliott

Looks like Palm Coast Travel has company. Florida regulators have filed charges against three more travel agencies as part of their expanding probe of unlicensed insurance offered through defunct Prime Travel Protection.

Categories Commentary
Florida's Department of Financial Services is investigating the activities of Palm Coast Travel according to Public Records Act.

What was Palm Coast Travel doing with its Access America policies?

January 19, 2024February 17, 2010 by Christopher Elliott

Florida’s Department of Financial Services is in the early stages of a far-reaching investigation into the activities of Palm Coast Travel and its affiliated companies, according to documents released this week under the state’s Public Records Act.

Categories Commentary
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