This is how a Craigslist thief easily stole his Target gift card

Tony Tucker has a sad tale to tell. A Craigslist thief stole his Target gift card. Now he’s empty-handed, and he wants to know if we can convince Target to return the lost $284.   Read more “This is how a Craigslist thief easily stole his Target gift card”

Here it is: The worst airline seat ever! (Thanks, Aer Lingus)

Have you ever wondered what the worst airline seat in the history of modern-day commercial flight looks like? Well, wonder no more! Aer Lingus recently assigned Matt Madrigal to the worst airline seat ever. Hands down.

For his entire transatlantic flight to Dublin, Madrigal endured the dirty “seat” with no cushion and exposed metal. Read more “Here it is: The worst airline seat ever! (Thanks, Aer Lingus)”

How can this vacation rental damage be my problem?

After an extended stay in the City of Lights, a truly unpleasant “Paris Attitude” blindsided Margaret McNamara. At checkout, the French real estate management company accused her of vacation rental damage she didn’t cause.

Now McNamara is asking who really is responsible for this vacation rental’s giant repair bill? Read more “How can this vacation rental damage be my problem?”

The satellite image of my Airbnb rental is shocking — I want a refund!

Some of our cases get relegated to the Case Dismissed file simply because of the attitude of the consumer. Bonnie Lym’s story was almost one of them. Read more “The satellite image of my Airbnb rental is shocking — I want a refund!”

This is what happens when an accessible cruise is not!

What would you do if you required and booked a wheelchair accessible cruise but once onboard, found out it wasn’t? That is the terrible dilemma in which Russell Lash recently found himself. Read more “This is what happens when an accessible cruise is not!”