Christopher Elliott
Vaccine rules put Disney on Ice on ice. Can I get my money back?
Konrad Karpiesiuk has to cancel a Disney on Ice performance after the venue imposes a new vaccine rule. Can he get his money back?
Eek! There’s a mouse in my Airbnb. Can I get a refund?
When Kristal Bird finds a mouse in her Airbnb, she asks the host for a refund. But is that allowed?
This Samsung dishwasher keeps breaking — can I get a refund now?
Jason Blanke’s Samsung dishwasher is less than three years old, but it’s ready for the junkyard. It’s leaky, it won’t run, and Blanke’s best efforts to fix the appliance have gone down the drain. But is he entitled to a refund?
The ultimate guide to getting a repair, replacement or refund for your broken appliance
Kristin Sorensen wanted a repair, replacement or refund for her broken GE appliances. She’d bought an oven, refrigerator, and dishwasher at Home Depot. And then everything fell apart.
Airbnb price change after booking: Can they charge more for fewer days?
Marcia Murphy expected a price change from Airbnb when she dropped one day from her weekend stay at a rental in Charlotte. And that’s exactly what she got. Airbnb charged her an extra $22. Wait, what? Why would you pay more for fewer days? The answer is: Airbnb math. (Also known as airline math.)
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