Can Windstar Cruises keep my $17,000 airfare after I cancel?
When one of my readers cancels her Windstar cruise, the company decides to keep her $17,000 airfare. Can it do that?
Christopher Elliott
I accidentally booked two rental cars on Hotwire. Can I get my money back?
When Robert Sharp accidentally makes two nonrefundable car rental reservations on Hotwire, he assumes the company will cancel one for him. But it doesn’t. Can he drive two cars at once?
Hilton points problem: I canceled my stay — but they charged me anyway!
Travel companies can do almost anything they want when it comes to your loyalty points. But not with this reader’s Hilton points problem.
I ordered a Christmas tree from Home Depot but it never arrived
What happened to Stefanie Rogers’ Christmas tree? And why won’t Home Depot refund her for the plastic Tannenbaum she never received?
My Samsung dishwasher stopped working again. Can I get a refund?
My Samsung dishwasher, which is less than three years old, recently started to leak and would not operate.
Travel insurance claim denied? Here’s how to turn a “no” into a “yes”
If your travel insurance claim is denied, try these insider strategies for a successful appeal. You may be able to get your money back.
