Hotels.com promised me a refund years ago. Where is it?
Michelle Sprekelmeyer is chasing down a missing $1,632 Hotels.com refund from the early days of the pandemic. What’s taking so long?
Christopher Elliott
My GE Profile washer flooded my home. How do I get it fixed?
Justin Carrier’s GE Profile washing machine breaks, flooding his house. One month later, GE hasn’t repaired the appliance or paid for the damages. What’s going on?
I’ve been banned by Uber, but I can still drive for them!
Can you be banned by Uber as a rider but continue driving for them? Here’s the unbelievable but true answer.
Why are travel refunds taking so long now?
If you’ve tried to get a refund from an airline, hotel or cruise line lately, then you probably know that you have to pack your patience and prepare for an adventure. Or maybe I should say, a misadventure.
He only needed 30 tablets. He received $13,000 worth of drugs
If a pharmacy gives you too much medication, can you get a partial refund? That’s what one reader wants to know after he receives $13,000 worth of pills.
Help! The cost of my airline ticket doubled and now I can’t get a refund
When the price of Lai Mun Yip’s airline tickets doubles, she goes looking for a refund from Gotogate. But who has her money?
What’s the Booking.com refund process? The company took my money!
What is the Booking.com refund process, and how can you get a refund when the company makes a mistake? Here’s what to do.
How to win your consumer dispute using the Elliott Method
If you’re having trouble with a company, the Elliott Method can help you fix any consumer dispute.
A last-minute surprise for summer travel — and a warning
The conventional wisdom about summer travel has been turned on its head in recent days. Knowing about this could save you a little money and a lot of trouble.
Tauck requires a COVID vaccine to cruise. I want a refund!
Daryl DeCrow cancels his Tauck cruise after it imposes a COVID vaccine requirement. Does he deserve a refund?