ITA ticket mistake: They canceled my grandson’s ticket!
When Jose Portela tries to cancel one of his airline tickets on ITA, the carrier cancels the wrong one. Now he has to pay more for a new ticket. Shouldn’t the airline cover his loss?
Christopher Elliott
Help! Budget charged me $1,166 for a “loss of license plate” — is that legal?
Just when you think you’ve seen every car rental fee under the sun, you hear from someone like Jason Hunter.
In for the long haul? Here’s how to choose the right airline.
Long-haul flights can be exhausting. How do you choose the right airline for the journey? Here are a few pro strategies.
Rooftop gardens, recycled linens: Inside Istanbul’s green tourism renaissance
Sustainability is everywhere at the Conrad Istanbul Bosphorus. It’s in the food and in the recycling program — and it’s even in the linens.
Nordstrom return problem: I didn’t send them a worn rug!
When Lori Ashbaugh sends her rug back to Nordstrom, the company decides to keep the carpet and her money. How can she fix this Nortstrom return problem?
Locked out of my rental in Italy. Why won’t Booking.com help me?
Tom Mason gets locked out of his vacation rental in Italy. Why is Booking.com ignoring his requests for help?
A strange Swiss refund case: Here’s how to really confuse an airline
Marian Houk’s problem with Swiss International Air Lines is a cautionary tale about rescheduling your flight, corporate stubbornness and failure — my failure.
Slow travel: Why is everyone losing it with the laggards?
Has this ever happened to you? You’re boarding a flight and the guy in front of you is slow. Almost deliberately slow.
Is it safe to travel this spring break? Here’s what experts say
You’ve probably seen the breathless warnings about pickpockets and scams this spring break. But my experience in New Orleans involved a more direct threat.
Brooklinen promised to refund my sheets. Why won’t it?
Why won’t Brooklinen refund Tracy Brom’s “hot and scratchy” sheets? After all, it promised her a refund.