In a confessional blog post that shocked some of you last week, I told you about how a company called BLD Resume conned my son out of almost $500. I also shared some small but important changes in my personal finances that will ensure no one rips us off again. I have an update that might surprise you as much as the original story.
If you’re thinking of ordering instant veneers online for $69, you may want to read about Nechama Robinson’s experience. She hated the instant veneers she recently purchased and just wants to return them. Despite a “100 percent” money-back guarantee, both PayPal and the company that sold her the veneers are balking at a refund. Is she just stuck?
With the unemployment rate above 10 percent, it makes sense to freshen up your resume now. But before you do, beware of what some have called the BLD Resume scam, which my son fell for and which ended up costing me almost $500.
When Southwest Airlines cancels Peter Bell’s flight, it offers a partial refund. But are those EarlyBird fees also refundable? Maybe, maybe not.
What’s your pandemic excuse?
From “extraordinary” circumstances to “it’s complicated,” companies are feeding you a line when they fail to meet their basic customer service obligations. Sometimes you need a dictionary to decipher the meaning behind these words and phrases.
David Narita just wants his MacBook Pro problem fixed. But after he pays to have it repaired, Apple offers to fix it for free. Does he deserve a refund?
Douglas Quara wants to know why we need consumer advocates — and maybe you do, too.
“I love that you help people,” he wrote in an email.
An Optimum technician came to Ruth Bernstein’s house and did not fix the problem she called about — so why did she have to pay? That’s the problem to solve today.
When Whitney Todd tried to check in to a Vrbo vacation rental, a property manager told her to leave. (Actually, that’s the G-rated version; the host told her to “Get the [expletive] outta here!”). But if a Vrbo host tells you to, you know, leave, then shouldn’t you get a refund?
