Christopher Elliott
These Bank of America fees drained my kids’ savings account
When Bank of America fees wipe out two bank accounts, Elizabeth Scott comes tries to get her money back. But will the company help her?
I booked a nonrefundable room at the Hampton Inn by accident. How do I fix it?
Carol Egan thought she was doing the right thing when she booked an expensive and nonrefundable room at a Hampton Inn. She wasn’t.