Want your complaint to fail? Just say these five things
In a world where words are easily ignored by a company, here are five things you can say that will cause your complaint to fail.
Christopher Elliott
Expert tips for surviving a long flight in economy class and avoiding jet lag
Sitting in a pressurized aluminum tube for hours at a time takes a heavy toll on your body. So how do the pros survive a long flight in economy class? And how do they avoid jet lag?
Should Overseas Adventure Travel cover my airfare for a canceled pretrip excursion?
Overseas Adventure Travel cancels Julie Brown’s pretrip excursion on her Costa Rica tour. But who will pay for her new airline ticket? The company says she’s responsible, but is she?
Here it is: Your survival guide for the summer of 2023
Travel is officially back this summer — and along with it, all the high prices and headaches that make it unbearable.
This is how to avoid crowds when you travel
If you want to avoid a crowd when you travel, take a number and get in line. There’s a crowd of people who want the same thing.
Hotel fee warning: What “for your convenience” really means
If you’ve ever seen the words “for your convenience” on a hotel bill, you probably suspect it’s not really for your convenience. It’s for their convenience.
A backstage tour of Elliott Advocacy
They want to destroy us.
They want to terminate our work, shut this site down, and replace the void with corporate-friendly, affiliate-driven, bogus advocacy.
How to avoid these really stupid travel mistakes (and keep your dignity intact)
Pay attention.
If you do, you won’t end up like Allan Jordan, who showed up for a recent Virgin Atlantic Airways flight from New York to London, only to discover he’d overlooked a small but important detail.
CLEAR almost made us miss our flight. I want an apology!
When Russ Higgins and his family try to use CLEAR, a security screening service, to verify their identities at the airport, they find a long line and almost miss their flight. What does CLEAR owe them?
Budget says we drove through a hailstorm. Now it wants me to pay $2,133
When Candace Welch returns her rental to Budget in Sioux Falls, S.D., the company bills her $2,133 for hail damage. Just one problem — there was no hailstorm.