Who has the worst fees in the travel industry? Here’s the surprise answer
Will the industry with the worst fees please stand up and take a bow?
Christopher Elliott
Ridiculous or not? When a “fuel surcharge” costs more than an airline ticket
When Walter Nissen signed up for a British Airways Chase Visa card recently, he though he’d be jetting off to London after earning just 50,000 miles.
Is this enough compensation? A $300 refund for an oil-soaked vacation
Fort Morgan, Ala., is a quiet Gulf Coast resort known for its sparkling white sand beaches. Well, usually.
Can this trip be saved? My airline tickets were canceled against my will
As far as most airlines are concerned, if you cancel your tickets, your options are pretty simple: You have a year to use them. Or you can let the credit expire, and it keeps your money.
Stop obsessing over airfares, and buy now
Should I wait for a fare sale or buy my airline ticket now?
The American way to handle a mechanical delay — or not
Cabin lights abruptly flashed on. But that didn’t wake me up. It was the captain’s announcement that jarred me to alertness.
Maybe the price guarantee isn’t all-inclusive?
When the price of Steven Estrella’s Cancun vacation takes a nosedive after he’s already paid for it, he tries to make a claim under his online travel agency’s price guarantee. But for some reason, the company never processes his claim. What’s going on? And will he ever see a refund?
What would you do? Where’s my $7,369 refund for a canceled flight?
Taking your money is a lightning-fast procedure for an airline (indeed, for any business accepting credit cards). A minute after you’ve pushed the “buy” button, your credit card account is debited.
No, your airline ticket isn’t transferrable, and here’s why
Why can’t you change the name on your airline ticket?
Is this enough compensation? A mechanical flight delay, an automatic mileage credit
What does your airline owe you when your flight is delayed?