Why won’t Groupon accept my cancellation?
Just before Richard Garber’s Groupon for a two-night stay at the Scottsdale Marriott expires, he falls ill. He can’t contact Groupon in time to cancel. Is he still entitled to a refund?
Christopher Elliott
As summer draws to a close, a primer on beating the post-vacation blues
Welcome back. What’s that? You didn’t want to come home? You might have a touch of the post-vacation blues.
Hotel resort fees, hidden charges bemoaned by travelers, are climbing higher than ever
Tamara Myers thought that her hotel bill at the Westgate Las Vegas Resort & Casino would come to $415. At least that’s what Otel.com, the website through which she booked the room, promised her.
Does your credit card offer enough travel insurance?
Is Dan Kriser overdoing it? “I know that as long as you have a major credit card you don’t need to buy additional insurance when you rent a car,” says Kriser, an investment manager from Highland Park, Ill.. “But how about trip insurance when you travel?”
On this Oregon trail, a new discovery around every bend
Bend, Ore., is the kind of place you can come back to again and again and always discover something new. My latest adventure was no exception.
Accidentally booked 10 nonrefundable nights instead of one on Expedia
Roland Tognazzini pushes the wrong key when he reserves a room through Expedia and ends up with nine extra unwanted rooms. They’re nonrefundable. Is there any way to fix the error?
A frozen video game and a long wait for help
When Linda Cameron’s video game freezes, she turns to the seller for help. But despite a promise of a prompt reply, it ignores her. What now?
These global nomads make the world their home
What if your vacation never ended?
That’s a serious — and timely — question. It’s the peak of the summer travel season, and if you’re at the beach right now, you’re probably reading this and thinking, “I don’t have enough vacation time.”
What to do if your vacation is disrupted by a terrorist attack
Julie Hanahan had just checked into the Citadines Las Ramblas, an apartment hotel along Barcelona’s famous La Rambla pedestrian mall, when she heard shouting and sirens.
“People were running by and screaming,” says Hanahan, who flew to Barcelona from Chicago last week with her husband and two children to board a Mediterranean cruise.
Only seconds before, a van had plowed through pedestrians on the tree-lined thoroughfare, killing 13 and injuring 100. Hanahan’s daughter watched the aftermath from her hotel balcony. “We were on the back of the hotel, thankfully, so she did not witness the van going by,” Hanahan says.
Waterproof advice for making your home vacation-ready
If you’ve ever left for your summer vacation silently hoping your house would still be there — and in good working order — when you returned, you’re not alone.