The TJX Companies, Inc.is an American apparel and home goods company based in Framingham, Massachusetts. Its divisions include: T.J.Maxx, HomeGoods, Marshalls, and Sierra Trading Post.
Customer service resources
What you need to know about TJX Companies
We receive occasional complaints about TJX Companies. This customer returned a Gucci bag, but had to fight for a refund.
How to resolve a problem with TJX Companies
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
TJX Companies mailing address
TJX Companies
770 Cochituate Road
Framingham, MA 01701
https://www.tjx.com
TJX Companies executive customer service contacts
Primary Contact
Richard Haus
Assistant Vice President Customer Service
770 Cochituate Road
Framingham, MA 01701
[email protected]
Secondary Contact
Robert Borek
Assistant Vice President Customer Service
770 Cochituate Road
Framingham, MA 01701
[email protected]
Ken Canestrari
Group President/Senior Exec VP
770 Cochituate Road
Framingham, MA 01701
[email protected]
Chief Executive
Ernie Herrman
President and Chief Executive Officer
770 Cochituate Road
Framingham, MA 01701
[email protected]
How to get professional help with your TJX Companies problem
If you need help with TJX Companies, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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