General Motors Financial Customer Service Contacts

General Motors Financial Company provides auto financing through dealers.

How to reach a person at General Motors Financial

Main: (817) 302-7000

Toll Free: (800) 284-2271

General Motors Financial Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

General Motors Financial address

801 Cherry Street
Suite 3500
Fort Worth, Texas 76102

General Motors Financial social media channels

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General Motors Financial executive customer service contacts

Primary Contact
Tricia Francis
Senior Vice President Customer Experience
801 Cherry Street
Suite 3500
Fort Worth, Texas 76102
[email protected]

Kyle Birch
President North America
801 Cherry Street
Suite 3500
Fort Worth, Texas 76102
[email protected]

LinkedIn

Chief Executive
Dan Berce
801 Cherry Street
Suite 3500
Fort Worth, Texas 76102
[email protected]

LinkedIn

Frequently asked questions about General Motors Financial Company

What is the relationship between AmeriCredit Corp and General Motors Financial?

AmeriCredit Corp. was acquired by General Motors Company and renamed General Motors Financial in 2010.

How can I contact General Motors Financial customer service?

When can I contact General Motors Financial customer service?

Monday to Friday, 7 a.m. to 6 p.m.; Saturday, 9 a.m. to 1 p.m. (all times Central).

Does General Motors Financial have text messaging support?

Yes, text ‘info’ to 53721. Message and data rates may apply.

When are General Motors Financial text support services available?

Monday to Friday, 7 a.m. to 6 p.m.; Saturday, 9 a.m. to 1 p.m. (all times Central).

What is the address of General Motors Financial headquarters?

Yes, the corporate headquarters is at 801 Cherry Street, Suite 3600, Fort Worth, Texas, 76102.

How to get professional help with your General Motors Financial problem

If you need help with General Motors Financial, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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