Should travel companies be allowed to practice age discrimination?
Gordon White is 79. Kevin Chang is 24. Both recently tried to rent cars but ran into trouble because of their age.
Year: 2012
Hang on — are you sure your hotel’s closed for the season?
When Steve Broman tries to check in to his hotel, he finds that it’s closed for the season. Now Hotels.com won’t give him a refund until it can confirm the hotel is closed. How long should he have to wait?
So you canceled your hotel reservation — prove it!
When Michele Buescher reserved a room at the Super 8 property in Frankfort, Ind., through Priceline, she knew she had a limited time to cancel her stay.
Can United Airlines fix itself?
It’s hard to find anyone who likes the new United Airlines. Even at United Airlines.
Her plans changed, but now her travel agent wants her to pay up
Any day now, I’m expecting a call from Heather Barksdale’s travel agent. That’s because she owes the agency for a plane ticket to Europe — or at least, that’s what they claim.
Are you one of the TSA’s unwitting accomplices?
I would have given anything to be a fly on the wall at the Gallup Organization last week after it released a poll that suggested more than half of all Americans believe the TSA is doing a “good” or “excellent” job.
Did Southwest Airlines do enough for fare glitch victims?
It was a weekend that Maryrose Solis would rather forget.
Can my tour operator pocket my airline refund?
Donald Kne’s British Airways flight is canceled, and the carrier refunds the money to his tour operator. So why isn’t the company refunding the money back to him?
Is the car rental industry’s damage claims process fair to travelers?
Always, always, always take pictures of your rental car.
Help! My Target gift card has gone missing
The Target gift card Robert Brown ordered for his grandson is missing in action, and the store isn’t saying when it will send the scrip. Can anyone help him find it?