A $500 fee for being American and other absurd hotel surcharges
Nick Pilolla thought he’d made a reservation at the Renaissance Aruba Beach Resort & Casino through Otel.com, a European travel website.
Nick Pilolla thought he’d made a reservation at the Renaissance Aruba Beach Resort & Casino through Otel.com, a European travel website.
The Radisson Grand Lucayan Beach & Golf Resort looks like the ideal place for a four-night land portion of a cruise vacation — at least it did to Martin Lambert when he booked a Celebrity cruise to the Bahamas recently.
Francisco Canseco took a stand when a TSA agent tried to give him an enhanced pat-down last spring.
When Martin Madrid got his seat assignments on a Delta Air Lines flight from Minneapolis to Orlando, he spotted a problem: Even though the airline knew that he and his wife were flying with a 4-year-old and an infant — you have to tell the airline your birth date when you book tickets — the couple had been assigned seats a few rows apart.
Christina Conte’s mother tries to cancel a voucher she bought through Travelzoo, but the company refunds all of them. Now it won’t reinstate them, despite repeated calls to the company. What can she do?
Glenn Monroe and his wife own the Westbrook Inn, in Connecticut, which he describes as the “perfect” place to “step back in time to the romantic Victorian era.”
Giovanna Bettoli’s laptop computer shuts down randomly. It’s been sent back to the manufacturer multiple times, but it’s still not working. Now her warranty is almst at its end. Can this PC be saved?
Christina Welsch is young, dresses conservatively, and is usually alone when she flies.
It happened to Ann Holley again last week. As she passed through the security checkpoint at Atlanta’s busy airport, she asked a TSA agent to “opt out” of being screened by a full-body scanner.