Skip to content
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • About
  • Contact Us
Get Help
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • About
  • Contact Us

Year: 2011

You said it: Virgin America is “thinking outside the box”

January 20, 2024March 27, 2011 by Christopher Elliott

I’ve written about Virgin America several times in the recent past, and have even had a chance to fly with it.

Categories Commentary

Do horses zipline? How we discovered the answer on Maui

January 20, 2024March 27, 2011 by Christopher Elliott

Horses aren’t the first thing that comes to mind when you think of Hawaii. Palm trees. Pineapple plantations. Luau. Hula, maybe.

Categories Commentary

It’s been another interesting week for the TSA

January 20, 2024March 25, 2011 by Christopher Elliott

It’s been another interesting week for the TSA.

Categories Commentary

‘Am I in some kind of bureaucratic travel hell?’

January 20, 2024March 25, 2011 by Christopher Elliott

Peggy Kite’s flights from Washington to Bozeman, Mont., are rescheduled by her airline, leaving her with an abbreviated connection time — and an expanded bill. Specifically, there’s an extra charge of $1,534. How does she get that removed?

Categories The Travel Troubleshooter

Who has the worst fees in the travel industry? Here’s the surprise answer

January 20, 2024March 24, 2011 by Christopher Elliott

Will the industry with the worst fees please stand up and take a bow?

Categories Commentary

Ridiculous or not? When a “fuel surcharge” costs more than an airline ticket

January 20, 2024March 23, 2011 by Christopher Elliott

When Walter Nissen signed up for a British Airways Chase Visa card recently, he though he’d be jetting off to London after earning just 50,000 miles.

Categories Commentary

Is this enough compensation? A $300 refund for an oil-soaked vacation

January 24, 2024March 22, 2011 by Christopher Elliott

Fort Morgan, Ala., is a quiet Gulf Coast resort known for its sparkling white sand beaches. Well, usually.

Categories Commentary

Can this trip be saved? My airline tickets were canceled against my will

January 20, 2024March 21, 2011 by Christopher Elliott

As far as most airlines are concerned, if you cancel your tickets, your options are pretty simple: You have a year to use them. Or you can let the credit expire, and it keeps your money.

Categories Commentary

Stop obsessing over airfares, and buy now

January 20, 2024March 20, 2011 by Christopher Elliott

Should I wait for a fare sale or buy my airline ticket now?

Categories The Navigator

The American way to handle a mechanical delay — or not

January 20, 2024March 19, 2011 by Christopher Elliott

Cabin lights abruptly flashed on. But that didn’t wake me up. It was the captain’s announcement that jarred me to alertness.

Categories Commentary
Older posts
Newer posts
← Previous Page1 … Page11 Page12 Page13 … Page16 Next →

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Get Help

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

Sign Up

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Join Us

Follow Us

© 2026 Elliott Report | Privacy Policy
  • Home
  • Features
    • Advocacy
    • Problem Solved
    • On Travel
    • The Travel Troubleshooter
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us
  • Get Help

Don't Miss a Story!

Elliott Confidential, our award-winning newsletter, keeps you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more. 

Invalid email address
Thanks for subscribing!