Wendy’s Customer Service Contacts

The Wendy’s Company is an American holding company for the major fast food chain Wendy’s. Its headquarters are in Dublin, Ohio.

How to reach a person at Wendy’s

Customer service: (614) 764-3100

Wendy’s Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Wendy’s

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Wendy’s

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Wendy’s Interactive executive customer service contacts

Primary Contact
Abigail E. Pringle
President and Chief Development Officer
[email protected]

Secondary Contact
Liliana M. Esposito
President and Chief Development Officer
[email protected]

Alternative Contact
Carl Loredo
Global Chief Marketing Officer
[email protected]

Chief Executive
Kirk Tanner
[email protected]
(914) 767-7652

Frequently asked questions about Wendy's

What is Wendy's mailing address?

One Dave Thomas Boulevard, Dublin, OH 43017.

Who owns Wendy's?

The company’s principal subsidiary, Wendy’s International, is the franchisor of Wendy’s restaurants.

Does Wendy's have an online contact form?

Yes, you can find the online contact form here.

How to get professional help with your Wendy’s problem

If you need help with Wendy’s, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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