The Washington Metropolitan Area Transit Authority (WMATA) oversees MetroRail, MetroBus, and MetroAccess services across the Washington DC Metropolitan area. Its headquarters are located in Washington, D.C.
How to reach a person at Washington Metropolitan Area Transit Authority
Main: (202) 637-7000
Customer service: (202) 637-1328
Washington Metropolitan Area Transit Authority Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Washington Metropolitan Area Transit Authority
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Washington Metropolitan Area Transit Authority
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Washington Metropolitan Area Transit Authority mailing address
600 5th Street, NW
Washington, DC 20001
Washington Metropolitan Area Transit Authority executive customer service contacts
Primary Contact
Shawna Stanford
Director Of Customer Service
600 5th Street, NW
Washington, DC 20001
[email protected]
Secondary Contact
Barbara Moulton
Senior Director of Customer Care
600 5th Street, NW
Washington, DC 20001
[email protected]
Joseph Leader
Chief Operating Officer
600 5th Street, NW
Washington, DC 20001
[email protected]
Chief Executive
Paul Wiedefeld
General Manager u0026 CEO
600 5th Street, NW
Washington, DC 20001
[email protected]
How to get professional help with your Washington Metropolitan Area Transit Authority problem
If you need help with Washington Metropolitan Area Transit Authority, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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