Vueling Airlines, S.A. is a Spanish low-cost airline based at El Prat de Llobregat in Greater Barcelona.
How to reach a person at Vueling Airlines
Main: +34 93 378 78 78
Customer service: +34-931-518-158
Fax: +34-93-378-78-79
Vueling Airlines Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Vueling Airlines
We receive occasional complaints about Vueling. One of them is about Vueling rescheduling this passenger’s flight without informing her.
How to resolve a problem with Vueling Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Vueling Airlines mailing address
Parque de Negocios Mas Blau II
Pla de l’Estany, 5
ES-08820 El Prat de Llobregat, Barcelona, Spain
Vueling Airlines social media channels
Vueling Airlines executive customer service contacts
Primary Contact
Carolyn Prowse
Chief Commercial, Customer, Strategy and Network Officer
Parque de Negocios Mas Blau II
Pla de l’Estany, 5
ES-08820 El Prat de Llobregat , Barcelona, Spain
[email protected]
Secondary Contact
Adam Barnes
Head of Ecommerce
Barcelona
Catalonia, Spain
[email protected]
Chief Executive
Marco Sansavini
Parque de Negocios Mas Blau II
Pla de l’Estany, 5
ES-08820 El Prat de Llobregat , Barcelona, Spain
[email protected]
Does Vueling Airlines have hubs?
Yes. The hubs are located in Barcelona–El Prat Airport and Leonardo da Vinci–Fiumicino Airport in Rome, Italy.
How can I contact the lost luggage department?
Call +34-931-518-172.
Does Vueling Airlines have an online contact form?
Yes, you can access the online contact form here.
How do I check my flight status with Vueling?
To check your Vueling flight status:
- Go to the flight status part on the Vueling website or app.
- Here you can find the following:
- When your flight is supposed to leave.
- If there’s a new departure time.
- Which terminal your flight is leaving from and arriving at.
- Your boarding gate (once it’s available).
- Where to pick up your luggage.
- Any updates about changes to your flight.
How to get professional help with your Vueling Airlines problem
If you need help with Vueling Airlines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get Help