Nordstrom Rack is the off-price retail division of Nordstrom.
How to reach a person at Nordstrom Rack and HauteLook
Main: (206) 628-2111
Customer service: (888) 966-6283
Nordstrom Rack and HauteLook Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Nordstrom Rack and HauteLook
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Nordstrom Rack and HauteLook
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Nordstrom encourages contact from its customers and has supplied contact details to us.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Nordstrom Rack and HauteLook mailing address
700 S. Flower Street
Suite 1700
Los Angeles, CA 90017
Nordstrom Rack and HauteLook executive customer service contacts
Secondary Contact
James F. Nordstrom
Executive Vice President and President of Nordstrom Stores
1600 Seventh Avenue
Suite 2600
Seattle, WA 98101
[email protected]
Geevy Thomas
President of Nordstrom Rack
1600 Seventh Avenue
Suite 2600
Seattle, WA 98101
[email protected]
Chief Executive
Adam Berhard
700 S. Flower Street
Suite 1700
Los Angeles, CA 90017
[email protected]
Erik B. Nordstrom
Co-President
[email protected]
Peter E. Nordstrom
Co-President
[email protected]
How can I contact Nordstrom Rack and HauteLook customer service?
Call (888) 966-6283 or email [email protected].
What is the international telephone number for Nordstrom Rack and HauteLook?
Where can I find a Nordstrom Rack and HauteLook store near me?
You can use the store locator to find locations near you.
What are flash events?
Flash events are special collections of items, which might be available only in limited numbers. Once the event ends, these items might no longer be available, or they could revert to their regular prices.
Is the merchandise at nordstromrack.com the same as in Nordstrom Rack stores?
The brands and styles you see online are similar to what you’d find in Nordstrom Rack stores. However, things sell out quickly online, so the inventory might not always match exactly what you see in the stores.
How to get professional help with your Nordstrom Rack and HauteLook problem
If you need help with Nordstrom Rack and HauteLook, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get Help